More impactful learning and smoother everyday life
Unigrafia is your partner in the higher education community if your goal is more impactful visualisation, more efficient learning, and smoother everyday life. We design digital content and support services that free up time for what really matters: science, teaching, and insights.
WE’RE DRIVEN BY THE CUSTOMER EXPERIENCE
A good customer experience isn’t a separate goal; it’s the result of doing things properly. By default, our processes are clear, we stick to our schedule, and we have a great attitude to customer service.
Our clients have given us a recommendation index of 78. That indicates that what we do works from their perspective and that the end result met their expectations.
A THRIVING WORK COMMUNITY IS VISIBLE TO CLIENTS
We believe that excellent service comes from people who have the opportunity to succeed in their work. That is why we invest in job satisfaction, psychological fitness, and fairness in everyday working life: we listen, we talk about workload in good time, and we have zero tolerance for inappropriate behaviour. If employees thrive and find their work meaningful, the customer experience is also at an excellent level.
How do we support everyday life and learning at higher education institutions?
Publication and dissertation services, printing services, and IT and AV expert services ensure that everyday life runs without unnecessary interruptions.
Impactful content entities, engaging learning experiences, and horizon-broadening training to support teaching and learning.
Through video production, streaming, information visualisation, and graphic design, we create compelling stories and enable clear, accessible communication and teaching.
UNDERSTANDING THE HIGHER EDUCATION COMMUNITY FROM A CLIENT AND OWNER PERSPECTIVE
Unigrafia is owned by four higher education institutions: Aalto University, Haaga-Helia, the University of Helsinki, and the University of the Arts Helsinki.
This keeps us familiar with the everyday life and needs of higher education institutions. We have an insider’s understanding of the operating environment, processes, and requirements, and actively develop our services together with our owner-clients.
OUR VALUES
Everyday choices — in customer work, supervisory work, and collaboration
- Responsibility: we take responsibility for clients, our personnel, the environment, and data security.
- Reliability: we keep our promises and operate transparently.
- Pioneering: we boldly develop new and existing solutions. We also ensure that our innovations are ethical.
- Enthusiasm: we learn, share, support success, and approach change professionally.
- Respect and equality: respect, equal treatment and zero tolerance for harassment.
- Flexibility: we have a solution-oriented approach and the ability to operate in changing situations.
Sustainability — MORE THAN JUST A PROMISE
Responsibility is part of our decision-making and integral to the quality of our work:
- Environmental responsibility: energy-efficient everyday practices, sustainable procurement, recycling, and reduced travel through hybrid work.
- Social responsibility: a safe working environment, wellbeing, competence development, and accessible digital content and services.
- Good governance: responsible use of data, compliance with GDPR principles, and transparent operating methods.
