Taking digital entrance exams, whether remotely or in a supervised setting, offers many advantages over traditional exam formats. However, digital exams also come with their own challenges, which are best addressed well in advance. Unigrafia’s on-site IT support team has helped ensure the smooth running of the University of Helsinki’s digital entrance exams for four consecutive years.
Technical issues, such as internet connectivity problems or device malfunctions, can seriously affect candidates’ performance and exam success. Skilled support ensures that any issues are resolved quickly and efficiently. The support team checks the functionality of wireless networks in advance, manages backup devices, provides technical assistance, and handles malfunctions with routine professionalism.
Expertise in recruitment and project management
Since 2021, Unigrafia has recruited hundreds of
skilled professionals to meet the support needs of entrance exams. We match the most suitable individuals to each exam role based on a needs assessment agreed with the client. Drawing on our extensive experience with recruitment processes, working methods, and tools, we are able to identify the most suitable candidates for each task.
Unigrafia’s role in IT support goes far beyond just the technical side. The team has also overseen project management of IT support for the events, ensuring everything runs smoothly and on schedule throughout the exam period. Preparing exam rooms, including seating arrangements and signage, has been part of the task. Additionally, the team has worked in close cooperation with the client to ensure that all necessary resources and facilities are in place and ready when exam day begins.